CASE 12

Hike: Fix Campus Coordination

Don't build another messenger

Messaging
!Problem

A new messenger cannot beat WhatsApp's network effect, but campus clubs still struggle to coordinate events and members.

→Approach

Reframed the opportunity from messaging to coordination and designed a clubs and events layer that works alongside WhatsApp.

✓Outcome

A 90-day campus pilot with success metrics and a clickable prototype.

Key frameworksProduct RescuePivotPilot PlanPrototype

Full case study

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More documents and links

  • Supporting analysisPDF · 11 pagesOpenDownload
  • Campus prototypeClickable prototypeOpen